Legal

Privacy Policy

Last Updated: October 23, 2026

Our Commitment to Privacy

At Kundan Switchgears Pvt Ltd ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. Your use of our website signifies your acceptance of this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect information you provide directly:

Contact information (name, email, phone number, address)
Company information (company name, industry, role)
Enquiry and support information
Career application details (resume, experience, qualifications)
Payment and billing information (processed securely)
Communication preferences

Information Collected Automatically

When you visit our website, we automatically collect:

Log data (IP address, browser type, pages visited, time spent)
Device information (device type, operating system, mobile identifiers)
Cookies and tracking technologies
Geographic location (via IP address)
Clickstream data and user interactions

Information from Third Parties

We may receive information about you from third-party sources such as:

Social media platforms (if you connect your account)
Analytics providers
Business partners and affiliates
Public databases and records

2. How We Use Your Information

We use the information we collect for various purposes:

Business Operations

✓ Process enquiries and requests
✓ Provide customer support
✓ Process orders and payments
✓ Manage accounts and registrations

Marketing & Communication

✓ Send promotional emails
✓ Share product updates
✓ Conduct surveys and feedback
✓ Personalize your experience

Legal & Security

✓ Comply with laws
✓ Detect fraud and abuse
✓ Protect rights and property
✓ Enforce agreements

Analytics & Improvement

✓ Improve website performance
✓ Analyze usage patterns
✓ Develop new features
✓ Conduct research

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share data with vendors who provide services on our behalf (hosting, analytics, payment processing) under strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government request.

Business Transfers

If we merge, acquire, or sell assets, your information may be transferred as part of that transaction.

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

We do NOT sell your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information:

SSL Encryption: All data transmitted is encrypted using SSL/TLS technology
Access Controls: Only authorized personnel have access to personal data
Regular Audits: We conduct security audits and penetration testing
Incident Response: We have procedures to respond to security breaches

Note: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Correction

You can request that we correct inaccurate or incomplete information.

Right to Deletion

You can request deletion of your personal data (subject to legal requirements).

Right to Opt-Out

You can opt out of marketing communications by clicking "unsubscribe" in emails.

Right to Portability

You can request your data in a portable, machine-readable format.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the type of data and the purpose:

Customer Data: Retained while you are a customer and for 3-5 years after
Marketing Lists: Retained until you unsubscribe
Website Analytics: Generally retained for 12-24 months
Legal/Compliance Data: Retained as required by law

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. See our Cookie Policy for detailed information about how we use these technologies and how to manage your preferences.

8. Third-Party Links & Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete such information promptly. Please contact us if you believe we have collected information from a child.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@kundansswitchgears.com

Phone: +91-9352301165

Address: S-92, N.H. 8, M.I.A., Madri, Udaipur – 313003 (Raj.) INDIA

Data Protection Officer: Available upon request